Divine Solitaires Concludes TSFI 2026 with Bumper Prize Handover in Pune
The Solitaire Festival of India 2026 concluded at Ranka Jewellers in Chinchwad, Pune, with the bumper prize winner receiving an XUV 7XO, following participation by more than 200 jewellery stores across 100 cities.
Why Customers Delay Jewellery Purchases: The Hidden Frictions Retailers Overlook
As jewellery consumers become more informed and cautious, retailers are increasingly facing delayed purchase decisions driven by friction in trust, storytelling, pricing clarity, customer engagement, and overall buying experience.
The Loyalty Gap — Why Customers Aren’t Returning Like They Used To
Indian jewellery retailers face a widening loyalty gap as younger consumers prioritize experience over tradition. Evolving expectations, digital influence, and value-driven choices are reshaping how brands must now build long-term relationships.
What Jewellery Shoppers Really Want
KPMG’s India CX Report 2025 offers a goldmine of trade insights. Here’s a glimpse.
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